Refund & Return Policy
⚠️
All Sales Are Final — No Returns Accepted
All items are sold in as-is condition. No returns, refunds, or exchanges accepted. All deposits are 100% non-refundable.
As-Is Sales Policy
- All items sold as-is — may include scratches, dents, or cosmetic marks
- No returns or exchanges accepted under any circumstances
- All sales are final upon payment
- Customers should inspect all appliances before purchase
- All deposits are 100% non-refundable
Our staff is happy to explain and demonstrate the condition of any appliance before you commit to purchasing.
Warranty & Repairs
- Repairs scheduled within 5 business days of warranty claim
- Warranty covers the appliance only — not redelivery or installation
- If appliance stops working within warranty period, it will be repaired or exchanged with similar model
- All pick-up items must be brought back to the store for service
Extended Warranty Plans (CPS)
| Plan | Price | Coverage |
|---|---|---|
| 1 Year | $99.00 | Parts & Labor |
| 2 Year | $129.00 | Parts & Labor |
| 3 Year | $169.00 | Parts & Labor |
| 4 Year | $209.00 | Parts & Labor |
| 5 Year | $249.00 | Parts & Labor |
Covers: Refrigerators, Ranges, Dishwashers, Wall Ovens, Cooktops, Washers, Dryers & more.
Coverage Summary
| Situation | Status |
|---|---|
| Appliance stops working within warranty | ✓ Repair / Exchange |
| Extended Warranty (CPS) | ✓ Available |
| Returns for any reason | ✗ Not Accepted |
| Cosmetic damage (scratches/dents) | ✗ As-Is |
| Redelivery under warranty | ✗ Not Covered |
| Damage during delivery | ⚠ 3rd Party Responsible |
| Ice makers (used top/bottom fridges) | ✗ Not Guaranteed |
| Property damage from malfunction | ✗ Not Our Responsibility |
| Accessories (cords, hoses, gas line) | ✗ Sold Separately |
| Deposits | ✗ 100% Non-Refundable |
Pickup & Storage
- Sold items must be picked up within 3 days of purchase
- Storage fee: $25 per day after 3 days
- All deposits are 100% non-refundable
Please arrange pickup or delivery within 3 days to avoid storage fees.
Questions?
- Visit us in-store in Richmond, Virginia
- Phone: 804-300-1034
- Email: applianceworldsrva@gmail.com
- Bring your original receipt for all warranty and repair requests